We are happy to refund any unopened goods within 14 days of delivery, provided that we receive the goods in their original condition. Returns will be approved at our discretion and all postage costs are to be incurred by the customer. A restocking fee of 6% of the order value is charged on refunds. If the product is not in original condition (eg. damaged upon receipt, removed from original packaging or has clearly been used), we will be unable to accept the goods and they will be returned to you at your cost.
Please complete our online returns form located under the support tab. We will respond with instructions on how to proceed. To expedite your request, please have your order confirmation number available.
Should you receive a faulty or damaged product, please complete the returns form below detailing your specific problem and we’ll get back to you promptly.