Are replacement parts
available?
Yes! Drink in the Box is an
incredibly durable product (lasting up to 1500 washes!) But if yours has been
well-loved and is now in need of a makeover, our Drink in the Box replacement
kit features a replacement seal, valve and 5 internal straws. Mending rather
than replacing is better for your back pocket and the planet.
Will my Drink in the Box leak?
Designed for on-the-go
hydration, the Drink in the Box is leak and squirt proof when the lid is
closed. Even with the lid open, the valves in the straw prevent dribbles for
easy sipping. Be sure to close the lid properly – you’ll hear a click that
confirms it’s locked – and your Drink in the Box won’t leak. Also, make sure
the seal is mounted correctly and that the seal fins aren’t warped, cut or
twisted to keep it watertight.
How do I wash Drink in the Box?
Drink in the Box is designed
with rounded edges and smooth surfaces to make hand washing easy! If you’d
prefer to use the dishwasher, Drink in the Box is dishwasher safe on the top
level (up to 65°C). Once washed, we recommend disassembling the box to allow
the parts to dry completely.
Can I freeze my Drink in the
Box?
We don’t recommend freezing
Drink in the Box. The expanding liquid could damage the container. If you’re
looking to keep your food or drink cool, check out Ice on the Box.
How do I remove the top of my Drink in the Box?
Simply press the latch at the
back of the lid when it’s closed (not in the open position) and gently wiggle
it back and forth, while pulling up. The top of the Drink in the Box is
designed to fit tightly with the waterproof silicone seal so don’t panic if it
doesn’t come off easily.
How do I put the top back on?
With the silicone straw up, open
the cap and pinch the straw. While pinching, press the lid onto the base of
your Drink in the Box slowly until it clicks fully. Pinching the straw allows
any air pressure to exit the air hole and prevents liquid from exiting the
straw.
